Frequently asked.

NOOK is designed in our United Arab Emirates atelier. We work with a small circle of artisans across the region and Europe. Each piece is finished by hand in our studio.

We currently ship within the United Arab Emirates only. International shipping is not available at this time.

In-stock pieces ship within 3–5 business days. Made-to-order and limited-edition pieces typically ship in 2–6 weeks; the lead time is noted on each product page.

Many of our pieces — especially sculptures and original artworks — are hand-finished or numbered editions. Small variations in tone, texture, and finish are part of the character of the work.

Yes. We work on bespoke pieces and small-edition collaborations for private residences, hospitality, and interior design projects. Please write to hello@nookelement.com.

We support interior designers, architects, and hospitality groups with trade pricing and dedicated account management. Apply via our contact form, selecting 'Trade enquiry'.

Every NOOK piece is hand-packed in protective materials and shipped in custom crates where required. Sustainability matters — we use recyclable packaging wherever possible.

We accept returns on stocked pieces within 14 days of delivery. Made-to-order, custom, and limited-edition pieces are final sale. Full details on our Returns page.