Frequently asked.

NOOK is designed in our United Arab Emirates atelier. We work with a small circle of artisans across the region and Europe. Each piece is finished by hand in our studio.

Yes. We ship worldwide via insured premium carriers, with white-glove delivery available on larger sculptural pieces. Customs duties and import taxes are calculated at checkout where possible.

In-stock pieces ship within 3–5 business days. Made-to-order and limited-edition pieces typically ship in 2–6 weeks; the lead time is noted on each product page.

Many of our pieces — especially sculptures and original artworks — are hand-finished or numbered editions. Small variations in tone, texture, and finish are part of the character of the work.

Yes. We work on bespoke pieces and small-edition collaborations for private residences, hospitality, and interior design projects. Please write to trade@nookdecor.com.

We support interior designers, architects, and hospitality groups with trade pricing and dedicated account management. Apply via our contact form, selecting 'Trade enquiry'.

Every NOOK piece is hand-packed in protective materials and shipped in custom crates where required. Sustainability matters — we use recyclable packaging wherever possible.

We accept returns on stocked pieces within 14 days of delivery. Made-to-order, custom, and limited-edition pieces are final sale. Full details on our Returns page.